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Caritas Holy Family Hospital and Medical Center Chooses Concuity’s ClearContracts™ Revenue Recovery Service

Agreement Facilitates Holy Family’s Opportunity to Increase Contract Revenue

HAYWARD, Calif., July 15, 2003 - Concuity, a trusted provider of contract revenue cycle management solutions for the healthcare industry, today announced that Holy Family Hospital and Medical Center, a member of the Caritas Christi Health Care System of the Archdiocese of Boston, has signed an agreement to use Concuity’s ClearContracts™ Revenue Recovery Services to deliver payment review and recovery services surrounding the organization’s contracts with managed care organizations. Holy Family seeks to take a more proactive approach to contract revenue cycle management by improving its collections efforts and addressing issues that lead to underpayments and denied claims. “We are pleased to add Holy Family as another eminent healthcare provider that has realized the value of using our best practices approach to revenue recovery,” said Robert E. Watson, Concuity’s president and CEO. “Using our ClearContracts™ Revenue Recovery Services, Holy Family will optimize reimbursement as well as identify and eliminate systemic issues that result in revenue leakage.” Concuity’s ClearContracts Revenue Recovery Services enables healthcare organizations to increase contract revenue in less time and at a lower cost than traditional collections firms. A team of Concuity recovery experts will work with Holy Family personnel — implementing proactive procedures to identify underpayments, manage denials, and increase collections in departments that are impacted by payer contracts. “Concuity’s reputation for instituting best practices in its technology and service offerings really impressed us, as did the fact that those best practices will be transferred to our personnel, making us self-sufficient moving forward,” said Gerry O’Neill, Senior Vice President and CFO. “We’re interested in seeing the result of additional collections on our bottom line, and using Concuity’s expertise, we feel confident that will occur.”

About Holy Family Hospital and Medical Center

Caritas Holy Family Hospital and Medical Center is a 271-bed, not-for-profit, acute care community hospital serving Greater Lawrence, the Merrimack Valley, and southern New Hampshire. Serving over 300,000 people yearly, Caritas Holy Family Hospital offers medical, surgical, obstetrical, pediatric, and acute inpatient psychiatric care, serves as a resource for secondary and tertiary cancer care, and has highly sophisticated diagnostic and treatment capabilities. Caritas Holy Family Hospital has been a member of the Caritas Christi Health Care System since it’s founding in 1985. Holy Family Hospital and Medical Center is a leading community hospital, with state-of-the-art services and facilities. The staff, on all levels, is committed to excellence in patient care and to a respectful and compassionate relationship with those served. Caritas Holy Family Hospital and Medical Center provides a health care resource for the entire community, without regard to religion, race, creed or financial ability to afford necessary services.

About Concuity

Concuity, offers technology and service solutions to optimize the contract revenue cycle for the healthcare industry. Founded in 2000 by a group of healthcare industry visionaries, Concuity improves its customers’ bottom lines by delivering technology and service solutions to create and negotiate better contracts, ensure accurate implementation and compliance, and collect what’s owed. Clients include Sutter Health, Stanford Hospitals and Clinics, St. Joseph’s Health System and Providence Health System. Concuity is headquartered in Hayward, Calif., with offices throughout the U.S. For more information, call 866-342-4636 or visit www.concuity.com.

Published Jul. 15th 2003 at 11:42 am.