Secondary Billing
Secondary billing is a necessary component to any healthcare organization; yet in order to receive every secondary dollar owed, many organizations are forced to invest valuable time and resources that can cost far more than the benefit of the secondary dollars themselves. Unless the secondary payer supports automatic crossover claims, secondary billing is still performed using a mostly manual, paper-based process. In almost every case processing secondary claims can be frustrating and time consuming, and devoting staff time to process claims that are often times in much smaller dollar amounts, can make the payoff seem not worth the effort required.
“We found Concuity’s delivery model to be extremely flexible, allowing us to meet our aggressive revenue objectives without having to increase resources or go through an extensive IT implementation.”
Bill Douglas Chief Financial Officer, Riverside Medical Center
There is a better way. Team up with Concuity’s Recovery Services Team. Let them help you pursue secondary payments. Our Recovery Services Team can accurately and efficiently generate secondary claims, apply any necessary secondary specific payer edits, create and print matching EOBs, and manage the delivery of the documents to the payers. Concuity can process all of your secondary opportunities in a fraction of the time it would take you, all while increasing cost efficiencies.
Our Recovery Services Team will improve the efficiency of secondary claim management –increasing cash flow, minimizing write-offs, decreasing A/R aging, and improving billing staff efficiency. By enabling you to focus on primary high dollar claims, you’ll reduce A/R days and labor costs.
Our service:
- Updates claims with remittance information and produce secondary bills with a single patient EOB
- Is compatible for both UB92, UB04 & 1500 claims
- Matches ANSI 835 and proprietary EOB to the original claim
- Reduces the intensive manual effort required to identify and process secondary claims
- Eliminates the need to buy and store claim forms
- Automatically converts all paper EOBs (EOB Pro) into ANSI standard 835 for automatic posting
Benefits
- Speeds reimbursement delivery
- Improves cash flow
- Reduces staff costs
- Improves staff productivity
- Provides more accurate billing
- Reduces manual errors
- Increases the quality of patient information
- Streamlines revenue cycle management
