Reliable Customer Service
Payment Integrity Compass prides itself on its commitment to delivering reliable service. While your Dedicated Advisor serves as your primary point of contact for almost all inquiries, you will also have access to our Customer Service Center for other questions concerning products and services. You can engage one of our support departments via telephone, email, or web form at any time.
Customer Service Center
- Functional Support
- Application Feature Assistance and Issue Resolution
- Experts on Application Navigation
- Representatives document Product Enhancement Requests
- Answer questions on “How To” for the Concuity platform
Customer Processing Center
- Technical Support
- Data Processing Assistance and Issue Resolution
- Experts on Application Processing
- Representatives document Change Control Requests to accommodate special processing needs
- Answer questions on “How To” for Data Transfers to and from Concuity